ALL SALES ARE FINAL. Due to the fact that our shirts are made-to-order, returns and exchanges will only be accommodated if issues arise due to our fault or error.
This includes but not limited to:
- Damaged goods
- Wrong item received
- Wrong size received
For all other instances that you ordered the wrong size and need an exchange, please keep in mind that we don't hold any inventory due to the nature of our business being print-on-demand.
All exchanges are subject to a $7 fee per item. This covers partial of our printing costs and shipping fees.
STEPS TO COMPLETING YOUR EXCHANGE
- Purchase (1) exchange fee per item
https://wins.la/products/exchange-fee
*Select the size you need at checkout.
- Ship all items to:
WINS LA RETURNS
422 S. Pasadena Ave. Suite C
Pasadena, CA 91105
(Must be unworn and in original packages it came with)
- Email us at: orders@wins.la with tracking number.
**We can’t start on your exchange until we receive the returned goods!
**You are responsible for all shipping costs.
**EXCHANGES ARE EXCLUDED FOR ALL INTERNATIONAL ORDERS